Conditions and timing to automatically change voice guidance and transfer destination
- Time zone
- Day of the week
- Regular holiday
- Temporary holiday
- Temporary business day
- Shift of the person in charge
- Sudden shift change
Classify by caller such as customer
- If you are a new customer, press 1
- If you have a contract with us, press 2
- If you are business partner, press 3
- classify by language such as English or Chinese
Automatically accepts calls from customers
- Automatic acceptance of telephone orders, reservations, cancellations, DM refusals, and questionnaires
- Redelivery reception
- Reception dial for construction schedule
- Hospital or restaurants reservation dial
Various forwarding settings
- Transfer rule: Ring multiple people's mobile phones at the same time,or ring one by one
- Transfer to the person in charge according to the matter
- Transfer to the person in charge by language
Convenient to automatically send short mail (SMS) to caller who call from their mobile phones
- Send SMS to caller about web reservation, web ordering sites, your homepage and email address
- Inform your address by voice and SMS
- "Go D1 exit of ABC station..." and send SMS directions automatically
- Automatic voice and SMS business hours